COLD CALLTM SYSTEM is a product of MED - E - RECORD Ltd. It is an electronic product encompassing a hardware-software solution that enables the recording, encryption, upload to secure cloud server, encrypted storage of telephone conversations and one-to-one conversations from a mobile handset and incorporates a web portal for interactions with the encrypted recordings.It has been created due to the increased litigation in health-care, the lack of continuity of care in a fragmented public health-system impacted heavily by the European Working Time Directive and is motivated by the responsibilities of risk mitigation and corporate governance of NHS Trusts.

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